​Give up on running a NA server

It just keep happening that there are server issues, and the only server affected is the NA server. They keep "fixing" the problem, only for it to come back later, again, and again, and again, then when it happens, it can last a few hours, to about fourteen hours. It's not working, give it up, toss in the towel, transfer our stuff to the English EU server, and forget about that hot mess of a NA server.

Quote from Selilinya

as i said in my other post, i am against this suggestion. you do realize if they were to do that, knowing failforge, if you wanted to keep your character data they would make you have to pay for it right? and i dont want to have to start over with my stuff, more then likely if they did that id leave failforges servers period and go to jp servers. also several other people i know would leave failforge and go to either the kp or jp servers. Though i agree that failforge never fixes the issues with the na server, they just patch fix them and inevitably the fix fails because they dont want to spend the money to fix the root of the actual problem, and its just gotten worse due to their neglect of the na server. Oh i also must mention that the na server ish also where they make a lot of money because they charge at least 1.5 times the price for soul cash. even comparing the dollar and euro, the prices are not equal, na server ish charged more. So we of the na server are charged more for our soulcash, then robbed of our chance to play because failforge refuses to do more then put a small bandage on a gashing wound. I personally think they should fix the na server before they release any more content, and work on that and make it as stable as the other servers instead of neglecting it and treating it as an after thought, which it seems thats what they do with it.

It's not at all uncommon for companies to do server mergers, and it's absolutely absurd to think that any company would charge the player to transfer player data under those circumstances. It's a completely different matter when a player elects to transfer their data from one active server, to another, when that service is offered, companies charge for that, but not when they're closing a server down.

What is going on with the NA server reminds me of what Perfect World did with Rusty Hearts all the time when the roll back bug cropped up, instead of figuring out the problem, and fixing it, they just restarted the servers. It wasn't until they were preparing for that one big update that they finally decided to figure out the problem, which was that they buggered something up with the mass system mailing function. Although by the time they finally did fix it, so many had already quit, that their release of the game was pretty much doomed anyhow, of course it didn't help that another problem took its place soon after from what I remember. People kept complaining about PW not updating the game, and so forth, but companies put time, and money into things that make them money, it wasn't making them as much money, as due to the recurring server issues, among other things, people kept quitting.

The NA server is unstable, it's always been unstable, and they never seem to get it fixed, instead it feels like they just restart the server, and hope it won't happen again. Tell me you guys, how does that help the player base, or economy of the NA server?

The EU servers are stable, it really shows that this is I believe the only NA server they run for any of their games, as it keeps turning out to be the only server having problems, then it can take many hours for them to "fix" it, only for the problem to crop up maybe even later that day. Again, how is this helping players?

Given how long this has been going on, with no apparent change in tactic, I, and evidently many others given the common comments when this issue happens again, really wish I had set up on the English EU server instead, but feel I've got too much invested in the NA server to switch. Moving us would solve that issue, and give us a more stable server to play on. Then the player base, as pretty much is always the case, has shrunk from what it used to be, putting the active NA server players, on the same server as the active English EU server players, would likely only make for a player base about what it used to be. Finally, more active players tends to make for a better economy, as there are more people buying, and selling, while when there's limited activity due to a smaller player base, it makes it harder to buy what you're looking for, and sell things.

Quote from Selilinya

you are neglecting to think of the latency as well, just saying, not everyone who plays has a good connection and movin to the EA server would make it worse, but i do see your point, i just dont agree wif it. they need to fix na instead of being lazy about it.

Online games in this genre tend to be more client based, than server based, so latency isn't nearly as much of an issue when compared to those server based typically open world games, with these they usually only contact the server to verify a kill, that you picked up loot, or the like, while the actual action/combat is handled client side. I've played one of these that were hosted in China, while I'm in Canada, and it ran well, where there were only on the odd occasion noticeable lag issues when I went to pick up loot, or that mobs could be stuck at 0 HP for a second, or two, as it took time for the kill to be registered. Many from North America also play games hosted in Korea, Japan, or China, even those that are rather ping dependant server based games.

From there it's a matter of the lesser of two evils. Looking at how nothing seems to have improved in regards to the NA server since the start of the beta, aside from it no longer being hammered with as many trying to play anymore, do you honestly think they will finally fix it before it's too late to even bother, if at all? I don't, so it's then a matter of do I want to play on a server where there would be maybe some reduced responsiveness, or one that every so often can be basically offline for as much as some fourteen hours at a time? I'll take being able to play with somewhat reduced performance, over not being able to play when I'm looking to play. Sure, them fixing the NA servers so this stops happening every so often would be the ideal option, but again, do you honestly think that looks very likely?

Quote from Selilinya

thats actually inaccurate. even hits are server based in soulworker. ik this because when i get major lag or my net gets dced i cant even swing my sword for a basic attack, the most i can do is run around, even jumping while in combat cant be done. Though i agree that them fixing the na server looks unlikely, but by the same token i dont think they will do a server merge either. I still find it idiotic to purposefully kill a game like they have been from a business standpoint.

Even if that is the case, as I said, it's still better to play on a server that may have some lag, than a server that keeps rolling over, and playing dead every so often. The NA server has always been unreliable, and that doesn't seem likely to change, before you insist that moving everyone on the NA server, to an EU server is so terrible, at least try to play on the English EU server (Candus) for a while, then see for yourself how it fairs performance wise. Personally, it seems to play just fine to me, and I can't really tell the difference, other than that Candus is up, while Tenebris is not, again.