My account was banned

  • Sorry for my English i'm from Russia

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    My account was banned and when I applied to technical support they told me:

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    and I can not send a letter to the technical support, I want to know what to do, but I went to the forum under the same account and now I'm writing to you, I also went to the official site of Gameforge, there I was also able to enter, and technical support can not in any way that it can be help please.Снимок3.PNG

  • I'm sure you're trying to enter in support with your game account data, and that's why you can't log in. The accounts of the game and the support are different, so you have to create a new account in the support so as to log in and contact them :3


    I hope I have helped you ^^

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    Muchísimas gracias Cali *-*

  • Hello,


    As Rintsuki said, you need to register an account on the support system in order to be able to talk about your ban.


    Since bans are only discussed on the support system, this thread can be closed.


    Kind regards,

    Albus

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