Premium Shop Error (merged topics)

  • I wish they would compensate those who were unable to grab revive stones and energy thingies ;_;

    I like to hope they might when they finally fix it. ;(

    How would they do that though? I don't think they have a way to know what each person got and didn't, and if they give everyone a compensation, then it's not really a compensations for the players that already lost almost 400(2days worth energy) till now like me and a lot of others.

    "Wee yea ra enne ar sar. Wee yea ra enne ar dor"
    "Wee yea ra enne ar ciel. Rrha yea ra ieeya en near
    "
      dnHc39F.jpg

    "Fou yea ra waath ar ciel, en hymme mea, weel nepo en keen ar sar"

    "Rasse, rasse, rasse, rasse, rasee, rasse, en rana!"

  • I wish they would compensate those who were unable to grab revive stones and energy thingies ;_;

    I like to hope they might when they finally fix it. ;(

    How would they do that though? I don't think they have a way to know what each person got and didn't, and if they give everyone a compensation, then it's not really a compensations for the players that already lost almost 400(2days worth energy) till now like me and a lot of others.

    Daily login records and purchase history from the cash shop.

  • I wish they would compensate those who were unable to grab revive stones and energy thingies ;_;

    Erm... I hate to break this to you in case you didn't notice. :/

    :whisper: We are in beta 'testing' ~

    Of course I noticed, thanks for reminding me again. But as you may know, there is a chance they will not wipe at the end of this beta phase, so we're playing the final/release database and any advantage obtained by a part of the playerbase based on their own mistake (Gameforge's) deserve a compensation or removal from the ones who got advantage.


    Removing consumables they already used is impossible, so this only leaves them the second option. Whispering we're in a testing phase is not an excuse for screwing up with half the playerbase.


    Once again, I am well aware what an open beta means and what they're for, I'm a game developer myself.

  • amazing stuff...people already reached 50+ while we are stuck at low levels trying to beg for a mat or have to wait for like 10+ more days to reach the 50 mark... and the only 2 times I managed to sit on a mat I get random disconnects...

  • Nanashi-san

    Well for starters,
    1. Beta reward players for participating in the test (Beta test reward package).
    2. Beta does not compensate players due to bugs in beta.


    However, I agree with you that any variables that messes up the test will affect the statistics.
    Then again, seculating that there will not be a wipe (we dunno that yet) does not justify compensation.

    My reply was more along the line of tongue-in-the-cheek towards you crying for compensation.

    P.S. I do not require your credentials as it does not change the point that beta testing does not compensate. - I could be wrong, GF might actually compensate everyone in the end of testing. :shrug:

    Edited once, last by CodeRED ().

  • Well for closers,

    1. That's not even worth mentioning, it's a complete different topic;

    2. Beta does compensate players due to bugs in beta when it only affects negatively part of the playerbase, caused by the publisher or the developers;

    3. There is no universal rule on how beta period should roll out, it's down to the publisher's rules. Just because another game wouldn't give a shit about compensating the majority of their players for their own fault, it doesn't mean it could never happen in here.


    So you're telling me it's completely fair not to compensate people who are in disadvantage due to a problem caused by Gameforge itself, when we're playing the same time amount daily, in the same date range/period and it's the same database they'll use for the release?


    Your tongue-in-the-cheek reply was not just ignorant, but also unnecessarily aggressive. Read the thread before posting, that's the global rule for forum interaction. When you're going to critique someone's opinion on a subject, read it twice. You've also assumed I'm terribly sad to the fact I can't open the item mall: wrong again. As mentioned before, there is a way to open it through 3rd parties, which means I could do so with low-to-no risk of getting my account banished, but I won't because I have some moral compass and it will not solve the problem for the majority, just for me.


    Also, any affirmation on whether there'll be a wipe or not IS a speculation. Pointing out it's a speculation won't disprove my point because I made sure I was only considering the hypothesis of no wipe.

  • #1. Yes it is worth mentioning as you are clearly confusing Beta with the final release version and making a fuss over it. You just need to report it and move on to finding the next game-breaking bug.

    #2. This Beta does compensate for helping to test server stability and bugs - Here's the refresher. The Beta Tester's in-game title (and some items) for your bragging rights.


    This negativity you claimed will only affect playerbase when major game-breaking bugs are not fixed in the final release version. You are jumping the gun here.


    #3. Yes agree, there is no universal rule. But No, there IS the rules/conditions when you sign up for this beta version - Early access and again, Beta Tester's reward pack. All Beta testing does compensate players with some form of reward during Alpha/Beta phase.


    #4. There is no 'unfairness' here. You will be compensated with the, yet again, wait for it... The Beta Tester's reward pack. This is Beta test, you agreed to help test it for bugs and are obliged (but not necessary) to report them when you gladly sign-up for it. The test phase however, did not indicate the requirement for you to waste hours of your life on it. It is up to you to decide if it is worth you investing your time to help with the test. No one forced you.


    The disadvantage you so worry about is a mat and consumables. This is not some game breaking bullet-proof mat or super saiyan potion here.


    It's funny how you see the need to cite your credentials earlier, yet contridict yourself when you clearly seem to misplace what is considered to be Beta Testing.


    P.S. My tongue-in-the-cheek comment is however you choose to read it as. An aggressive mind will read it with an aggressive tone.

  • vjrdyk.jpg

    Oh lawd, I seriously lack the will to discuss this.


    Either way, here are a few points I'd like to clarify:

    About unfairness - it can be considered unfair due to the fact only a selected few can grab up to extra 130 daily energy. Out of 200 from a regular player, it represents a 65% more capability of leveling and farming districts. 65%. This is a real advantage, you can't deny that.


    For example, even not being "some bullet proof mat or super saiyan potion", with 130 extra energy you can run 18 times a manic mode at LV23, which will get you 200K EXP + 30K DZ. That's 3 million EXP and 540K DZ of advantage every day. Now stack that up to 4 or 5 days that already went on and tell me how much ground we're losing in comparison to someone who can grab them daily.


    About beta definition - you're getting it all wrong, at least my position about it. As mentioned before, the aspect of an open beta when there is no wipe changes completely since it's the same database they'll use in the final release. So it's pretty much a final release entitled as beta testing to excuse and enforce that there may happen bugs and the players should expect it, which is what we "signed for". And yeah, we're all getting the same prizes for playing the testing phase, but it's a global reward, both people who are being handicapped by this bug and the ones privileged will receive them. There's no relativity in this case.


    About compensation for bugs - when a few players have 65% more growth potential in comparison to others due to an issue none of the affected parts have responsibility (which means it's all on GameForge), it's up to the company to decide whether they think it's fit or not to compensate based on their own moral. If they think it's not unfair, that just because it's a beta stage it's OK not to compensate for their mistakes, then there's not much we can do. But if they're decent people they'll realize it's a bad move to let such a problem go on and on without any compensation for those who are left behind - once again, taking in account your progress at moment could be the same one as when they transition the game into final release stage.


    About "showing credentials" - it was a mistake of mine. It's one of the most common fallacies. I won't take it back because it's the truth, but I stopped using that as argument or to support my arguments. Don't bring that up and I didn't contradict myself - as even you agreed, there is no universal rule that determines what happens during a testing phase of any game.


    I'm changing my posture during this conversation. I understood your point, but still think it has some flaws and definitely will not make mine invalid, you should try that sometimes, we're adults. There is no reason for someone to be opposed to GameForge giving away the items people should've been able to grab for free, unless it's a petty grandiosity complex that make them want to keep the advantage and stay on top (which I don't think is the case with you) by cutting off competition.


    tl;dr: GameForge has no obligation to compensate us, but it would be the most humanly decision they could make. Even if it's a beta phase with final database.

  • [Temporary Solution]


    They must enter any European server (FR-ES) to create a character and open the store, when opening the store they must press Shift + Tab, which will hide the steam tab. Then change server and enter your account located in NA, press again Shift + Tab and there you can buy the objects of the '' Premium Store '' (I'm sorry my English is very bad).