Yeah, ok, this is rather late, but given my annoyance with this matter, and generally being busy with other things, my motivation towards the game is at an all time low, and I hadn't bothered till now.
I found the way the two events during the release of Chii was handled quite poorly, made no sense, and the "explanations" I got from them when I sent a ticket about it did nothing to help matters. Think about it, to get the Chii related reward, we had to do the higher level event, that didn't require we play Chii, while the Chii specific event, gave a generic reward. Why would anyone think doing this was a good idea? The way Iris was handled was better, you want the Iris reward, you do the Iris specific event, it just makes sense. Although here, with Chii, you can be sure some didn't want to play Chii, so didn't make one, but to get the main reward they could use, they'd need to make a Chii, but when doing the event they can do, without making a Chii character, they get a reward used by Chii, which they wouldn't have wanted. Aside from that, the new character reward was given out for doing tasks a new player would be less capable of doing, as you needed to do various raids, which would require level 55+. I know some in games power level characters at breakneck speeds, but not everyone plays that way.
The arrangement seemed backwards, so not long after the event started, I sent a ticket, they constantly assured me that it was all "working as intended," which is why they just had to make a correction in the last patch, as it was giving out an Iris reward, since you know, it was all "working as intended." Then if I wanted the Chii reward, they said all I had to do, was do the higher level event with another character, then accept it with my Chii. First off, I couldn't complete that event (I'm too casual in this game, and don't like playing in small groups in online games, they all too often seem go badly), secondly, as I explained above, and to them, doing it that way just makes no sense at all. They also claimed it was done this way as Chii does not start at level one (after talking to some NPCs, you jump from level one, to fourteen). Ok, but all they would have had to do was adjust the requirements for hitting certain levels with your Chii, then problem solved, but they didn't do that, as the first level milestone was either level five, or ten, followed by fifteen, and so forth, with thirty being the highest level to reach.
The final kick in the groin was how they once again listed one end date on their event info page (Oct. 10th), but another in-game (Oct. 7th for the Chii one, Oct. 8th for the other), and the earlier dates were the correct ones. Even though I should know better, as they've done this before, I went by the web site info, didn't pay attention to the in-game dates, and delayed things thinking surely this was all a mistake, as well as my general annoyance with them as they claimed it wasn't a mistake, which sapped my will to play. In the end, I didn't finish either event. I was interested in playing Chii, and generally like her, but the game, and how Gameforge is handling it, is just getting increasingly annoying to me.
