Help with dollface event

    Hi, I encountered a problem with the dollface taken by event, I took it on Chii but I can't open it with Chii, I checked that there was no limit, but it wasn't there.

    Now I have the bag stuck in the inventory and also unable to move it, is it possible to release a change to the item and make it possible to move it in the warehouse?

    Try writing a ticket to the support. You might need an additional account for it if you don't have a support-account yet. Sadly this isn't something normal players can help you with.