I can not login EN/NA server (merged topics)

Quote from Case Nexus

Quote from Alzii

Quote from Case Nexus

And the lack of communication about it all is getting taxing as well.

Two nights in a row of not being able to play, but they sure as shit go that cash shop working.

smh

What kind of communication are you looking for? "The server is down"...? That's all they can really tell you at this point

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Yeah, that would be nice. To know that at LEAST they know and the 'joke' that we have to wait on them to 'wake up' tomorrow, for the SECOND night in a row, is just a joke. Not too much to ask, imho.

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But you know the server is down, why do they need to tell you that? By the way, how transparent is your shower curtain? Asking for a friend.

Quote from Velo

Quote from Alzii

Quote from Case Nexus

And the lack of communication about it all is getting taxing as well.

Two nights in a row of not being able to play, but they sure as shit go that cash shop working.

smh

What kind of communication are you looking for? "The server is down"...? That's all they can really tell you at this point

Display More

They could say that, tell us why exactly the servers are down, give us an ETA, and offer some compensation for their screw-ups, like every other reasonable publisher would do.

Really, they just need to maybe give us some insight as to why so many issues you'd think they'd deal with in alpha testing are happening in a public "beta."

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Whatcha gonna do with the information? What level of complexity are you looking for? Do you understand networking? Do you know how to give an ETA on experimental hardware/software/firmware/etc? Hell, most of the time they can only give us an estimation on maintenance times. By the way, why do you want compensations for a server testing period where they are explicitly testing the server stability and working to fix it? Currently you are complying that you understand that this is an issue they are actively working on and hope to resolve before the official release. We're not at that compensation gimme-gimme phase yet.

At first I was pretty ok with all this server issues because I thought that they were gonna do a wipe and start over. But now that they officially stated that they aren't wiping anymore. Just ruined my day. Coming home from work hoping to grind and and lv before reset just to find out servers are down. I'm already 3+ days behind in leveling................

So i've logged in multiple times today and the NA server hasn't been appearing on any of the server lists, effectively not allowing me to progress in the game. I've tried approx 15 times today and not once has the server appeared.

i see crystal. i see tears. and a wild MERMAID! MUST THROW POKEBALLS AT IT!

guys listen!!!!! this is the part of the day or night ware thay have to turn off the servers soo go play something else. the store a.k.a servers are closed for the night please comeback another time XD

Quote from Touzong

At first I was pretty ok with all this server issues because I thought that they were gonna do a wipe and start over. But now that they officially stated that they aren't wiping anymore. Just ruined my day. Coming home from work hoping to grind and and lv before reset just to find out servers are down. I'm already 3+ days behind in leveling................

Don't worry! It won't always be like this. It might be for a day or so more but don't get defeated so quickly!

I would love for them to tell us when servers are down and a eta when it will be up.

Quote from Touzong

I would love for them to tell us when servers are down and a eta when it will be up.

Did you think they staged this?

Quote from gamerman88

guys listen!!!!! this is the part of the day or night ware thay have to turn off the servers soo go play something else. the store a.k.a servers are closed for the night please comeback another time XD

your right. Guess its time for some pubg or league again.

Quote from gamerman88

guys listen!!!!! this is the part of the day or night ware thay have to turn off the servers soo go play something else. the store a.k.a servers are closed for the night please comeback another time XD

but but but...we like to bash on anything that doesn't go our way!

but seriously, i hope the servers are not like this when it leave open beta.

Quote from Alzii

Quote from Case Nexus

Quote from Alzii

Quote from Case Nexus

And the lack of communication about it all is getting taxing as well.

Two nights in a row of not being able to play, but they sure as shit go that cash shop working.

smh

What kind of communication are you looking for? "The server is down"...? That's all they can really tell you at this point

Display More

Yeah, that would be nice. To know that at LEAST they know and the 'joke' that we have to wait on them to 'wake up' tomorrow, for the SECOND night in a row, is just a joke. Not too much to ask, imho.

Display More

But you know the server is down, why do they need to tell you that? By the way, how transparent is your shower curtain? Asking for a friend.

Quote from Velo

Quote from Alzii

Quote from Case Nexus

And the lack of communication about it all is getting taxing as well.

Two nights in a row of not being able to play, but they sure as shit go that cash shop working.

smh

What kind of communication are you looking for? "The server is down"...? That's all they can really tell you at this point

Display More

They could say that, tell us why exactly the servers are down, give us an ETA, and offer some compensation for their screw-ups, like every other reasonable publisher would do.

Really, they just need to maybe give us some insight as to why so many issues you'd think they'd deal with in alpha testing are happening in a public "beta."

Display More

Whatcha gonna do with the information? What level of complexity are you looking for? Do you understand networking? Do you know how to give an ETA on experimental hardware/software/firmware/etc? Hell, most of the time they can only give us an estimation on maintenance times. By the way, why do you want compensations for a server testing period where they are explicitly testing the server stability and working to fix it? Currently you are complying that you understand that this is an issue they are actively working on and hope to resolve before the official release. We're not at that compensation gimme-gimme phase yet.

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the gameforge defender has logged on

its not too much to ask that they provide a twitter update on the outages, even if we know that they're doing something; this is community management 101, lmao

I can't even get NA server to show up on the list. It does when it wants to.

HOWEVER

Remember guys, THIS IS BETA. It's not going to be perfect right off the bat. There WILL be bugs. Things WILL mess up, as is with ANY game in Beta. Give the people that are PROVIDING YOUR UNGRATEFUL ASSES with a game, or figure out how to VPN and play the English "translated" JP servers ffs.

I swear to god, this generation is reliant on instant gratification.

Quote from surtr

Quote from Alzii

Quote from Case Nexus

Quote from Alzii

Quote from Case Nexus

And the lack of communication about it all is getting taxing as well.

Two nights in a row of not being able to play, but they sure as shit go that cash shop working.

smh

What kind of communication are you looking for? "The server is down"...? That's all they can really tell you at this point

Display More

Yeah, that would be nice. To know that at LEAST they know and the 'joke' that we have to wait on them to 'wake up' tomorrow, for the SECOND night in a row, is just a joke. Not too much to ask, imho.

Display More

But you know the server is down, why do they need to tell you that? By the way, how transparent is your shower curtain? Asking for a friend.

Quote from Velo

Quote from Alzii

Quote from Case Nexus

And the lack of communication about it all is getting taxing as well.

Two nights in a row of not being able to play, but they sure as shit go that cash shop working.

smh

What kind of communication are you looking for? "The server is down"...? That's all they can really tell you at this point

Display More

They could say that, tell us why exactly the servers are down, give us an ETA, and offer some compensation for their screw-ups, like every other reasonable publisher would do.

Really, they just need to maybe give us some insight as to why so many issues you'd think they'd deal with in alpha testing are happening in a public "beta."

Display More

Whatcha gonna do with the information? What level of complexity are you looking for? Do you understand networking? Do you know how to give an ETA on experimental hardware/software/firmware/etc? Hell, most of the time they can only give us an estimation on maintenance times. By the way, why do you want compensations for a server testing period where they are explicitly testing the server stability and working to fix it? Currently you are complying that you understand that this is an issue they are actively working on and hope to resolve before the official release. We're not at that compensation gimme-gimme phase yet.

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the gameforge defender has logged on

its not too much to ask that they provide a twitter update on the outages, even if we know that they're doing something; this is community management 101, lmao

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Greetings, community management and human logistics expert! I would like to inform you that we have a shortage on AI functions.

the servers are closed at this time please come back in 24 hours for renovation of the servers if you would like to join our game please come by between 9:00 am to 7:00pm

Technically

Quote from Alzii

Quote from Xekiro

Quote from Alzii

Quote from Xekiro

Is it just me or does the Cash Shop have more value than the servers? I've seen more posts about getting the Cash Shop into play than working on the stabilities of the servers.

From who?

Announcements and such. Such as the Full In Game Cash Shop, from Cash Shop errors, etc. Also I'm not including posts from players which in fact are more about servers than the Cash Shop.

Announcements for server stability:

[NA ONLY] Scheduled Maintenance – 02/03/2018 (14:30 CET)

Scheduled Maintenance – 05/03/2018 (14:00 CET)

Scheduled Maintenance – 01/03/2018 (18:30 CET)

Unscheduled Maintenance – 28/02/2018 (19:30 CET)

Announcements for cash shop:

SoulWorker In-Game Shop Live – 07.03.2018

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Technically Maintenance does not count. Also how good is Maintenance if the servers are still down? I'm comparing the work they have done to fix the Cash Shop to the work they have done to keep the servers stable displayed from posts. Also chat filters, experience gains, etc. does not involve the maintaining a stable server. Yet one is about stability, the other does not list what was done. Also I didn't mean just announcements I did involve posts (not ones made by players though).

Quote from Alzii

Quote from Touzong

I would love for them to tell us when servers are down and a eta when it will be up.

Did you think they staged this?

Ik they didn't stage this. But as a company that is trying to please a audience that are going to spend money on you're game. It shouldn't be to much to ask.

Quote from Harmony

I love coming home from a long day to enjoy a nice, relaxing game of LET'S SEE IF I CAN KILL THE BOSS BEFORE MY GAME CRASHES.

I never win.

Two Words.

Git.

Gud.

Quote from ThatGuyVapes

Quote from Harmony

I love coming home from a long day to enjoy a nice, relaxing game of LET'S SEE IF I CAN KILL THE BOSS BEFORE MY GAME CRASHES.

I never win.

Two Words.

Git.

Gud.

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horrible.

advice.

Quote from Touzong

Quote from Alzii

Quote from Touzong

I would love for them to tell us when servers are down and a eta when it will be up.

Did you think they staged this?

Ik they didn't stage this. But as a company that is trying to please a audience that are going to spend money on you're game. It shouldn't be to much to ask.

It's difficult to please a mouse who asks for a cookie and then wishes for milk. The CoMas will give what they can but it will never be enough, apparently.

Quote from Alzii

Quote from Touzong

At first I was pretty ok with all this server issues because I thought that they were gonna do a wipe and start over. But now that they officially stated that they aren't wiping anymore. Just ruined my day. Coming home from work hoping to grind and and lv before reset just to find out servers are down. I'm already 3+ days behind in leveling................

Don't worry! It won't always be like this. It might be for a day or so more but don't get defeated so quickly!

LOL I thought that too until I got in game and found out there were already people at lv 40+ .................