Suspicious account behavior

    I can't play, cuz in select server i have message: "Suspicious account behavior". I just played, and then it's.

    GG they said that, they said i run 15 account in same time LOL wtf, i play normally. i get false acculse by their "automatic system" . i play with steam account. and my PC is dirty low end pc, how come i can OP run 15 account in same time , dat system. IF im a criminal like they said im keep silent and make 15 account more, nothing to lose, but ITS NOT. im just single account. and i love this game. pls dont destroy my 28 days in game effort, 430 hours playing and get ggwp cos of false system? cmon

    Files

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    Hello ,
    Thank you for your request.
    We apologize for any inconvenience. Your account has been checked. Please try to log in again.
    We wish you a lot of fun in the world of Soulworker.
    Kind Regards from Karlsruhe / Mit freundlichen Grüssen aus Karlsruhe
    Verify Gameforge Support


    but still i have "Suspicious account behavior" error xDDD

    you guys soo luck x.x , i dont know what happen with my account now. goddamit i wish they lift it, really. im not doin anything harm ... base on my experience right now im start to affraid to cont my game especially from this publisher. it can be happen to me again in future ... i hope my tought not true. im still waiting another reply ticket

    "Thank you for contacting SoulWorker Customer Support.

    After reviewing your account, I have to inform you that one of our automated systems detected that you run a total of 20 SoulWorker accounts at the same time.

    Could you please explain us why you are running that many instances at the same time?

    Thank you.

    Best regards,

    Koop

    Head of Customer Support"

    im have on steam X(;(

    "Thank you for contacting SoulWorker Customer Support.
    We just checked your account, and it seems it has been deactivated as our system detected faulty game client data. We now manually reactivated the account and a login should be possible again.
    In this situation, we suggest you to once run the “Repair” function within the game / launcher. If the problem occurs again, please also consider deinstalling and reinstalling the game.
    Please excuse the inconvenience.
    Best regards,
    Koop
    Head of Customer Support"


    Now i can play

    did they erase your progress?

    No

    ok i can play.


    "Thank you for contacting SoulWorker Customer Support.

    We just checked your account, and it seems it has been deactivated as our system detected faulty game client data. We now manually reactivated the account and a login should be possible again.

    In this situation, we suggest you to once run the “Repair” function within the game / launcher. If the problem occurs again, please also consider deinstalling and reinstalling the game.

    Please excuse the inconvenience.

    Best regards,

    Koop

    Head of Customer Support"