Hello Frytka,
We just checked your account, and it seems it has been deactivated as our system detected faulty game client data. We now manually reactivated the account and a login should be possible again.
In this situation, we suggest you to once run the “Repair” function within the game / launcher. If the problem occurs again, please also consider deinstalling and reinstalling the game.
Please excuse the inconvenience.
Best regards,
Koop
Head of Customer Support
i can play now 
Display MoreHello Frytka,
We just checked your account, and it seems it has been deactivated as our system detected faulty game client data. We now manually reactivated the account and a login should be possible again.
In this situation, we suggest you to once run the “Repair” function within the game / launcher. If the problem occurs again, please also consider deinstalling and reinstalling the game.
Please excuse the inconvenience.
Best regards,
Koop
Head of Customer Support
i can play now
Support is the best 
Meh,i hope this is last bug like this.
Btw,i can play now too.
ok i can play now, seriously gameforge , watchout with this situation,
anyway thanks i can play now, ty for all support in this tread. good grief our problem solved
i miss you my handsome pantless erwin
anyway we lost several hours cos of this problem where are your compensation? :v
