Too many and too often, players - mostly long-term ones - are banned/blocked out of pure suspicion because gameforge wrongly believe that anyone with a high amount of dz/EC/costumes/whatsoever have somehow broken the rules. Today I involuntarily joined that playerbase and now, after looking forward to the long-awaited Iris/beach update, I have to spend my day(s) and effort convincing gameforge to unblock my account. To say I'm annoyed would be a severe understatement.
As I see it, banning/blocking players as you see fit without any kind of proof is unacceptable. Not only does it worsen gameforge's reputation, but it also harm the overall game experience for SWO-players. I hope the gameforge SWO-team will soon begin acting like professionals rather than causing more problems for themselves and their players. And I hope that players such as myself will be rightfully unbanned/unblocked in time for us to enjoy the on-going event.
Gameforge banning/blocking players on a whim
- Asura
- Closed
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That how to do too much is all the time the same things ..
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This has become problem since they started banning people with "large" amounts of dzenai first and now it has taken a step forward and evolved into duplication glitch. Instead of using automatic system for banning people you should do manual check and actually hire more people to support because as it currently stands their quality is quite low.

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[Edit] Quality: Inappropriate
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That's why i have to make a post in forum, because support just don't care. They just said i hacksssss the gaem and gg we ban you for a week and wiped all your dz xaxaxa If only i can hacksss i would make 99999999999 bils out of thin air and pump into market
everyone happy because dz officially become useless -
I am a big farmer is I easily earn 1 Billion per day if I bother .. I think he ban for his, knowing that the price of soulcash on the server Fr is 30M / 100 and when someone sells you 21K and you get more than 3 billion it's a big deal it's on .. but the ban innocent players all because it does not happen solved the problem of the bots seller of dzinahs .. it's irritating..
I've already played other Game forge games like Tera / Aion, the code system has returned via the mouse on Tera was so magical for to prevent any system of bots, I wonder why they do not do it on Soulworker .. this game has a future!
Sorry for my English I'm French it's still difficult for me: p
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I also got hit with the same ban... But if i haven't logged into the game since last friday... My first time logging in was last night right before Maintenance.
Who knows... Could connection banning or error in the system? -
You play with fire
That's why i have to make a post in forum, because support just don't care. They just said i hacksssss the gaem and gg we ban you for a week and wiped all your dz xaxaxa If only i can hacksss i would make 99999999999 bils out of thin air and pump into market
everyone happy because dz officially become uselessThis action has been taken as your account was found duplicating gold
Humm ?
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My guess would be some anti cheating software showed a false positiv. Should be easy to resolve when contacting the support.
Of course there is also the possibility that the software works as intended.
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Got banned as well. 810+ hours on SoulWorker. Thank you GameForge
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Interesting, a guildmate got banned and he didnt even had a billion and was always free2play, hmm


maybe gameforge banning all free2play players cause they use space in their servers without making them earn moneys? 

top quality company btw 10/10 would reccomend 




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Interesting, a guildmate got banned and he didnt even had a billion and was always free2play, hmm


maybe gameforge banning all free2play players cause they use space in their servers without making them earn moneys? 

top quality company btw 10/10 would reccomend 




Could be so because i have dumped 1375 hrs on this game, and i haven't spent a dime
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Got banned as well. 810+ hours on SoulWorker. Thank you GameForge
1300 Hours here , I'm Angry and Sad , Game forge decrees me..
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Interesting, a guildmate got banned and he didnt even had a billion and was always free2play, hmm


maybe gameforge banning all free2play players cause they use space in their servers without making them earn moneys? 

top quality company btw 10/10 would reccomend 




I'm a players Free2Play but, i use 300 $ for Soulworker and i'm ban :x
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Got banned as well. 810+ hours on SoulWorker. Thank you GameForge
1300 Hours here , I'm Angry and Sad , Game forge decrees me..
I am so pissed actually. Ive got a feeling that they just want to kill this game totally.
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Interesting, a guildmate got banned and he didnt even had a billion and was always free2play, hmm


maybe gameforge banning all free2play players cause they use space in their servers without making them earn moneys? 

top quality company btw 10/10 would reccomend 




I'm a players Free2Play but, i use 300 $ for Soulworker and i'm ban :x
Well I guess they are more R_______ than i thought, banning their own customers lul that doesnt make any sense tho, I always heard German people are always precise in their work... Gameforge discredit their own country
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Exactly ..
I think that they ban people for bots, but also ban people who dzinahs them bots, except that the money circulates everywhere on the game, so ban all the waiters ...
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Hello,
Unfortunately, discussing bans is not allowed on the forums. Your best bet is to contact support with your concerns.
Thank youQuality
/Closed