Just wow. Biggest request was bringing NPC loyalty system not random upgrade buff events...
NPC loyalty was declined, so we are looking for alternatives instead of pushing onto something that has been declined.
Declined by whom? Like most publishers they don't listen to what comes out of their players mouth, they listen to what comes out of their wallet. What they pay attention to is what sells, this doesn't.
I understand you are upset about them "lying" (it could've been miscommunication, but be my guess, it is there). Clearly, this does affect the credibility of what their saying; however, that does not mean we should bash them and forget about finding additional solutions. The thread is specifically about that, finding solutions.
This doesn't affect the credibility? They have stated in an obnoxious matter that the focus was on upgrade buffs (which have such a low rate that they don't even deserve to be mentioned) rather than adding the NPC loyalty, besides the fact that they didn't scruple to lie about TW system.
The only solution is to actually add the loyalty feature or just increase the enhance rate, permanently.