If you are playing via Steam, please shorten your Steam name (to below 20 characters) and inform us if it helped.
My steam has below 20 characters, 7 characters to be more specific. I just tried to log in again and my characters still don't exist.
yep.. same like him...mine just 14 characters
Did you resolve the issue? My friend is having the same issue!20180529201951_1.jpg
