Same, contacted support and restarted my game but nada. ![]()
Posts by Amar
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Hope that works

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Hi! The closest solution I can think of is that your game is trying to extract a file that doesn't exist. Basically - when you installed the game, the game installed in a file that didn't exist; I saved my game to the automatic file which wasn't actually there for me. What you should try is uninstalling your game then re-installing to a file that exists. If that doesn't work, I'm not sure sorry. I'm not sure if this is the case since you're not new but I did that and it worked.
Edit: you can uninstall and re-download on the same account so your account'll be safe!